1. Information We Collect

We may collect the following types of information when you visit or make a purchase from our website:

A. Personal Information

• Full Name

• Email Address

• Phone Number

• Billing Address and Shipping Address

• Payment Details (processed securely via payment gateway)

B. Non-Personal Information

• Browser type, IP address, device details, and cookies used for analytics and security purposes.

2. How We Use Your Information

We use the collected information to:

• Process and fulfill your orders

• Deliver products to your address

• Send order confirmations, invoices, and updates

• Provide customer support and respond to inquiries

• Improve our website, services, and user experience

• Send marketing emails or offers (only if you subscribe)

3. Payment and Security

All online payments on our website are processed securely through trusted payment gateways (e.g., Razorpay, Paytm, etc.).
We do not store or share your card, UPI, or banking details on our servers.

For Cash on Delivery (COD) orders, your contact and address details are used only to deliver your order and confirm delivery.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences

• Improve website functionality

• Analyze traffic and usage

You can disable cookies through your browser settings, but some website features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal data.
We may share limited information with:

• Delivery partners to ship your orders

• Payment gateways to process transactions

• Service providers for marketing, analytics, or website maintenance (under confidentiality agreements)

• Government authorities if required by law

6. Data Protection and Security

We use SSL encryption, firewalls, and other security measures to protect your data.
However, while we take reasonable precautions, no method of data transmission over the internet is completely secure.

7. Your Rights

You have the right to:

• Access or correct your personal data

• Request deletion of your data (where legally allowed)

• Opt-out of marketing communications at any time

To exercise these rights, email us at info@redpeakprocess.com.

8. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party sites.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or data handling practices, please contact us:

RedPeak Process
Website: https://redpeakprocess.com/
Email: info@redpeakprocess.com
Phone: +91 9239696103
Address: 83, S.P Mukherjee Road , Devi Market 4th floor Desk no CS4/01/024